Our  available On Line Courses include:

 

Delivery Method – Self Paced

Cost – $60 per participant

 

 EEO and Bullying Awareness

 Introduction

This section gives you a brief overview of the course and outlines the learning outcomes.

 Human Rights

This section defines our human rights and how they are protected under EEO and antibullying laws.

 Discrimination and Harassment

Explains the types of behaviours that can be considered discrimination or harassment under Australian law.

 Sexual Harassment

Analyses the behaviours that are considered sexual harassment and the ways in which context, circumstance and perception play a role in preventing it from occurring in the workplace.

 Bullying

Defines the different types of bullying behaviours from the extreme forms of bullying through to the subtle forms such as isolation and exclusion.

 Impact of Behaviour

Defines the impact inappropriate behaviour can have in the workplace on the individuals, team and the company and what we can do to prevent it.

 Culture and Prevention

This section explores the importance of the team and its culture in preventing discrimination, harassment and bullying.

 Responding and Reporting

Outlines the company/organisation grievance procedure incorporating steps and hints for informal, formal and external resolutions.

 Responsibilities and Rights

Completes the course with rights and responsibilities for everyone in preventing discrimination, harassment and bullying in the workplace. This section is designed for managers with responsibility for managing staff.

 Manager Responsibilities

This section provides leaders and managers with information about the importance of their role in preventing discrimination, harassment and bullying in the workplace.

 Assessment

20 questions to test your knowledge and understanding of the key messages covered in this training program. Successful completion is 90% or more pass mark.

 

 Workplace Health and Safety

 Introduction to the Course

This section give you a brief overview of the course and explains the expected learning outcomes.

 The Reasons for WHS

Workplace Health and Safety in the workplace is important. Everyone has a right to feel safe and be safe at work. This section covers why it is important.

 Roles and Responsibilities

Everyone has a role to play and certain responsibilities to ensure health and safety in the workplace. It’s not all the employer’s responsibility nor is it all the employees responsibility.

 Hazards and Risks

Do you know the difference between a hazard and a risk. It has something to do with sharks. Read on for the definitions and an overview of the systematic process used to reduce or eliminate them.

 The Physical Environment

We sit on them, at them, operate them, and put files in them. Office furniture is the physical connection between the office and our bodies. And some situations can have adverse effects on our health and safety.

 Other Physical Hazards

Other things that you need to be aware of in the workplace. A series of hazards and tips to help avoid injury and ensure your safety.

 Electrical and Chemical Hazards

Electrical and chemical equipment is everywhere – computers, copiers, lights, heavy equipment, etc. Chemicals come in the form of cleaners, solvents and consumables like print toner and can present a hazard.

 Psychological Hazards

We don’t think so much about psychological hazards in the workplace. But anything that affects our stress levels, our ability to concentrate, or our health and happiness at work are hazards.

 Away From The Office

Health and safety hazards and risks can be present if you are working out of the office. This might include travelling between points, or working at other off-site locations. You should be aware of potential hazards to consider outside the typical office environment.

 The Benefits of Work

Believe it or not – work is good for our health! We want to ensure risk of injury is minimised at every stage and that people get back to work and back to health as soon as possible.

 Reporting and Polices

There are specific procedures that you need to know for reporting occupational health and safety issues. It’s important that you know these procedures so that you can effectively contribute to everyone’s health and safety.

 Managers and Supervisors

As a manager you have additional responsibilities to ensure that health and safety of anyone either working directly for your or working for the organisation. These responsibilities include responding to issues raised by staff, contributing to the policies and procedures, and promoting health and safety through your example.

 Assessment

20 questions to test your knowledge and understanding of the key messages covered in this training program. Successful completion is 90% or more pass mark.

 

 Security Awareness (with optional Card Payment Security)

 Introduction to the Course

This section give you a brief overview of the legislation that describes your organisation’s security obligations and explains the expected outcomes from the course.

 Security Essentials

The basics. The essentials of security you need to know.

 Information Security

This section contains some really useful information on choosing good passwords (yes, those pesky passwords), password-protected screensavers, and managing media devices to protect information.

 Communication Security

Things you should know. The world of the Internet is far from secure a place and you need to be forewarned about the risks so you are forearmed.

 Information Classification (if applicable)

This section covers information classification and how and, importantly, why we classify information.

 Payment Card Industry – Data Security Standard (if applicable)

Managing the security of cardholder information in an environment when information is received, processed, or stored. This section looks at the specifics of payment card security.

 Personnel Security

Personnel Security ensures that people are granted clearances and subsequent access to classified information only after being found to be suitable to discharge that responsibility.

 Physical Security

Physical security is concerned with the physical security measures designed to protect official information. It includes control of access to buildings and offices and securing physical files and documents.

 Away From Office Security

If you are away from the office, you are already in a less secure environment. Here’s what to remember and what to watch out for. Look around you – see if you can spot other people breaking the basic rules in your travels.

 Breaches and Reporting

An inordinate amount of interest by someone in what you do for your job, your hobbies, or your other work colleagues requires a contact report. Say something!

 Assessment

20 questions to test your knowledge and understanding of the key messages covered in this training program. Successful completion is 90% or more pass mark.

 

 Fraud Awareness

 Introduction to Fraud

This section introduces fraud and explains the reasons why people commit fraud – without the ‘why’, it is hard for individuals to understand the topic well. It introduces the concept of the Fraud Triangle which explains three strong influencing factors.

 Examples of Fraud

This section describes some examples of fraud. Warning signs of fraud or fraud risk, that individuals are expected to be on the lookout for, are listed. Two case studies are used to prompt individuals to think about what they have learned so far.

 Impact of Fraud

This section deals with what happens when fraud is committed. In section one we talked about why fraud occurs; here we explain what the impact of fraud is on the individual and the organisation. Penalties are listed and a case study highlights the impact of fraud.

 Fraud Prevention

This section deals with the prevention of fraud risk. As we have already introduced the three elements of the Fraud Triangle, we need to address each of these elements to reduce the risk.

 Responsibilities and Reporting

This section covers reporting requirements. It also explains a manager’s responsibilities to support any investigation into reported fraud. A final case study highlights an external investigation.

 Summary

Summarises the messages and information in this fraud awareness course.

 Assessment

15 questions to test your knowledge and understanding of the key messages covered in this training program. Successful completion is 90% or more pass mark.